TERMS OF USE

 Effective Date: 23 January 2025

These Terms of Use and all documentation referred to in these Terms  (the “Terms”) regulate all relations concerning the use of our products and services (“Services”) available at noortransform.com or any application we may launch (the “Website”) or otherwise offered by us between NOOR FOR CONSULTANCY AND DEVELOPMENT FZCO (“we”, “us” or “our”) and any user/buyer of the Services whether individual or a legal entity (the “User” or “you”).

1. TERM ACCEPTANCE
   • Please read the Terms carefully before using/buying our Services or using our Website. By accessing and using the Website and/or paying for our Services:

• you unconditionally consent to and accept all terms and conditions indicated in the Terms. Please do not use the Website or use/buy our Services if you disagree with any terms and conditions indicated in the Terms or do not understand them. Please feel free to reach us at the Contacts indicated in Section 5 if you have any questions concerning the Terms, and
• you confirm that you are at least 18 years old and legally allowed to use the Services and have no limitation to assume rights and duties hereunder, and
• if you act on behalf of a legal entity, you confirm that you are legally authorised to represent and bind the legal entity.
  • The Terms constitute the binding agreement between us and you concerning all matters relating to the Services and Website.
  • We reserve the right to terminate or restrict your access to the Website and/or the Services at our discretion, without prior notice, if you fail to comply with the Terms.

2. SERVICES
   • We offer the following Services:

• Group Transformation Sessions, including Confidence & Self-Esteem – Thematic Group Transformation Session, Money & Career – Thematic Group Transformation Session, Relationships – Thematic Group Transformation Session and others as may be indicated on the Website,
• Group Transformation Program, a 2-month program in a mini group for a variety of transformation topics,
• Individual Transformation Programs, individual one-on-one programs or sessions adapted for a particular User’s needs and interests, including Diagnostic Session, Single Transformation Session, 2-Month Transformational Program,
• Online Courses that you may attend by getting access to and reviewing our online materials and digital products on various transformation topics.
  • The details of the Services may be read on the respective pages and sections of the Website or otherwise provided to you by us by any communication means.
  • We reserve our right to modify, update, or discontinue any Service at our discretion, with or without notice.
  • Except as mentioned above, we do not offer any other services, including, but not limited to, medical, healthcare, psychology, mental health, agent, legal, financial, management, or other services, or any services of third parties mentioned on the Website or any other website to which a link is provided to on the Website (the “Out-of-Scope Services”).
  • We do not accept any oblgiations and exclude any liability relating to the Out-of-Scope Services.
  • We do not provide any warranty or representation that, as a result of the Services, you will achieve any particular goal in your life, get any outcome, or satisfy other expectations, including but not limited to success or achievements in your career, personal life, change in your skills, emotional status, getting a qualification, profession, educational or scientific degree, etc. Our Services do not substitute medical treatment or medicines.
  • When receiving the Services from us, you must always:
• behave in line with legal and common ethical requirements and standards and respect the rights, beliefs, and interests of third parties (including, but not limited to, our moderators, coaches, and other Users),
• be calm, in a stable and healthy mental and medical state, without depression, traumas or other factors which may impede you or other Users from obtaining the Services, or our coaches to properly work, not be under psychiatric supervision (otherwise, you assume all risks and liability resulting from your improper state).
  • You must provide true and accurate information about yourself, which may be required for using the Website and/or using/buying the Services.

3. USE OF THE WEBSITE
   • All data, information, software, trademarks, logos, other intellectual property objects, materials, and other content placed or published on the Website (the “Content”) is our or other third parties’ exclusive property.
   • Provided that you always comply with the Terms, we grant you a non-transferable, non-exclusive, revocable right to use the Website, subject to the following limitations:

• You are permitted to use the Content on the Website, subject to the Terms.
• You cannot download, modify, or copy any Content unless we expressly permit it on the Website, or it is required for rendering the Services, or you use the Content for your personal needs without sharing it with other persons.
• You cannot use the Content for any commercial or business purpose unless in connection with the Services or our approval.
• You cannot use any Content in advertising, publications, posts, notices or other material or for the creation of any intellectual property objects without our prior written consent.
• You must not use the Website and Services if you are under the age of eighteen (18) or have no authority to represent and bind the person on whose behalf you use the Website.
• You must not use the Website and Services unlawfully or for any illegal purpose.
• You must not perform any actions or attempt to perform any actions aimed at any illegal or unauthorised access to the Website, any software or source code used in the Website, any databases of the Website, servers where the Website or any Content is stored, or to damage, suspend or interrupt any hardware used by the Website, or to upload any viruses, spying programs, bugs, trojans, worms or other illegal materials to disrupt the operation of the Website, get access to the restricted or confidential information, codes of any software, or for any other unlawful purpose.
• You must not use the Website for advertising or distributing spam.
• You should always respect all persons’ rights, interests, honour and dignity. You must not use foul language or be rude, vulgar, offensive, abusive, or intolerant. You must not disrespect any person’s traditions, customs, race and religious beliefs.
• You should always be fully liable for any information and data you provide to us or upload to the Website, and make sure you do not violate the rights or interests of any person by delivering it.
• If you come across any Content that, in your opinion, violates or may violate any laws, regulations, or ethical standards, is not or may not be in line with other requirements indicated above, please report to us immediately at [email protected].
  • We reserve the right to immediately discontinue your use of the Website and/or Services, and/or report to the respective authorities if you violate any of the above rules or limitations.
  • By uploading any information to the Website, you grant us unlimited, free-of-charge and unrestricted rights without limitation on territory or time to use any such information for any purpose related to the Website, Services, nature and purpose of such information, subject to the Privacy Policy. We have the unrestricted right to delete the information you uploaded to the Website entirely or partially, with or without notice and without any obligation to explain the reason for deletion.
  • Unless we inform you otherwise, any reference to any websites or applications of third parties placed on the Website is provided for informational purposes and your convenience, and we do not assume any responsibility with respect to such websites or applications, their content or compliance to any rules and regulations.
  • The Content used, demonstrated or presented on the Website is gathered, generated and created by various persons and through different sources. The Content is provided solely for informative purposes and your convenience. The Content is provided on an “as is” and “as available” basis, and we make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representation concerning the accuracy, likely results, or reliability of the use of the Content or materials otherwise relating to such Content or materials on any site linked to the Website. We strongly advise you to double-check the Content based on which you may wish to make any decision of any nature or perform any other actions.

5. PERSONAL ACCOUNT
   • You may browse the Website without registering your personal account (the “Account”). However, we reserve the right, if we deem it necessary, to request (and update the Website respectively, if required) that you register the Account to receive the Services. In this case, you may need to provide certain information and comply with the procedure on the Website to register the Account. You should always keep the information used for registering the account up to date and make the respective updates to your Account.
   • You are responsible and liable for the content you upload to your Account and for keeping your login and password confidential. We assume no liability in the event of unauthorised access to your Account. If this happens or there is a threat of unauthorised access, please notify us immediately.
6. PAYMENT
   • Payments for the Services shall be made according to the procedures and instruments offered on the Website, always subject to the respective payment processor’s requirements, terms and conditions. You authorise us (through the payment processor we engage) to charge you the respective amounts shown to you at checkout. Payments for the Services may also be made through other legitimate means, e.g. by our invoicing you directly avoiding the Website.
   • We charge for the Services according to the timeline, calendar and/or intervals as shown on the Website or as we may otherwise notify you.

6. WEBSITE FUNCTIONING
   • We assume no obligation and do not guarantee that the Website will always be fully or partially functional and available, will not be modified, suspended, or withdrawn, or will always be free of errors, bugs, viruses or other technical problems.
   • We reserve the right to modify, suspend, or withdraw the Website at any time, with or without notice to the User.

7. CONTACTS
   • If you have any questions, comments or notices relating to the Terms, the Website, the Services or would like to communicate with us on any other issue, please get in touch with us at (the “Contacts”):

Email:                   [email protected]

Address:              IFZA Business Park, DDP, Office 53683-001, Dubai, UAE.

• You confirm that the contact information you provided to us on the Website or otherwise can be used to serve you any notice under the Terms or in connection with relations between us hereunder.

 

8. PERSONAL PRIVACY
   • We prioritise confidentiality and privacy. Please read our Privacy Policy to understand how we collect, process, share, and otherwise use the data you provide when using the Website.
   • The Users are also expected to respect the confidentiality of group discussions and materials shared during workshops or coaching programs or otherwise while receiving the Services.

9. REFUND

Please read our Refund Policy to understand how we refund for our Services.

10. AMENDMENTS AND UPDATES
    • We may amend the Terms anytime, with or without notifying you, by posting the restated version on the Website. Please ensure you have read the effective version each time before using the Website and/or using/buying our Services.
    • We may change, update, otherwise modify, suspend or withdraw the Website or any of its elements, including, but not limited to, the software, content, solutions, other technologies, and data related to the Website, with or without notifying you. Such updates may be required to improve the Website, comply with the requirements of applicable law, protect our or third parties’ rights and interests, or for any other justified reasons.

11. LIABILITY
    • We assume liability in connection with these Terms under the Governing Law (Section 12), subject to the limitations referred to in this Section 11, always to the extent such limitations are valid under the Governing Law.
    • We will not be responsible or held liable for any losses or damage you may suffer:

• in connection with the use, uploading or downloading of the Content;
• in connection with your decisions, assumptions, expectations or any other actions you made or had based on or subject to the Content or the results of the Services;
• as a result of any communication or other interaction with any person on or via Website, or with any person whose contacts you received on the Website;
• if the payment method you use to pay for the Services (including on the Website) failed for any reason, including but not limited to insufficient funds, connection breakdown, software errors or any other reasons;
• in connection with the actions of other Users using the Website or the Services, or your using any websites to which links are shown on the Website, or your using the services of third persons with whom you established contact via Website.
  • You waive your right to recover consequential, incidental, indirect, exemplary, punitive or any other types of indirect damages or losses from us (including, but not limited to, cost of delay, lost profits (income, revenue), lost savings, loss of reputation, depletion of goodwill, loss or damage of data etc).
  • You will reimburse our losses and keep us, our officers and our employees harmless in connection with any third-party claims directly or indirectly relating to the Content you uploaded to the Website or any of your illegal or inappropriate actions made on the Website or in connection therewith, or during receiving the Services from us.
  • You will not claim any losses if you have recovered or may recover them through insurance.
  • In any case and to the extent possible under the governing law, the maximum amount of our liability to you hereunder or in connection with the Website and the Services may not exceed 1000 AED per each case of violation.  

12. GOVERNING LAW

The Terms shall be governed by the laws of the UAE (excluding conflicts of law provisions), and the parties agree and consent to the exclusive jurisdiction of the courts located in Dubai, the UAE, to resolve any dispute arising out of or in connection with these Terms.

13. MISCELLANEOUS
    • Taxes. We shall not be liable for any federal, governmental, state, local or other taxes to be paid by the User.
    • Force Majeure. No party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached the Terms, for any failure or delay in fulfilling or performing any term of the Terms when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) reasonable control, including, without limitation, the following force majeure events (“Force Majeure Event(s)”) that frustrates the purpose of these Terms or any Quotation: (a) acts of God; (b) flood, fire, earthquake or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labour stoppages or slowdowns or other industrial disturbances; (i) epidemic, pandemic or similar influenza or bacterial (virus) infection; (j) emergency state; (k) shortage of adequate medical supplies and equipment; (l) shortage of power or transportation facilities; and (m) other similar events beyond the reasonable control of the Impacted Party. The impacted Party shall notify the other Party of the Force Majeure Event(s) immediately (but in any case not later than 10 days) upon it has learned about it.
    • Other agreements. The Terms do not prevent or substitute any other agreements you and we may enter into unless you and we agree otherwise separately.
    • Assignment. You may not assign your rights and obligations hereunder to any person without our prior written consent. We may assign any rights and hereunder to any person without any consent from you.
    • No partnership. Nothing contained or implied in the Terms shall constitute or be deemed to constitute a partnership between you and us. None of the parties shall have any authority to bind or commit any other party in any way or be the other party’s agent unless the parties agree otherwise.
    • Entire Agreement. The Terms contain the whole agreement and understanding between the parties relating to the subject matter of the Terms.
    • Severability. If any provision of the Terms or part thereof shall to any extent be or become invalid or unenforceable, the rest of the Terms’ provisions will remain in full effect and continue, and we will make required or necessary adjustments to the Terms to secure the vital interests of the parties and the main objectives of the Terms.
    • Language. This Agreement has been made in Arabic and English.